FOR FULLY VACCINATED TRAVELLERS
Day 2 Lateral Flow Antigen Test
A lateral flow antigen self-test & certificate.
Our kits are small and effective so you can easily keep them in your bag to make sure you’re covered for travel.
Test results within 15 minutes and a certificate emailed to you within 24 hours of a negative test. Results are reviewed 24 hours per day, 7 days per week.
- DPD next day delivery is included as standard
- 7-days per week customer care
- No lab required, results within 15 mins
- Online photo verification, certificate within 24 hours
Register your test using the following link
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Included in the test kit:
1 Individually sealed test cassette
1 Individually sealed disposable lower nostril swab (1-2cm into lower nostril)
1 Pre filled buffer tube (huge timesaving & stops wastage of fluid)
COVID Rapid Antigen
How do I take the test using the video platform?
Simply follow the instructions provided with the test and scan the QR code to register your tests or visit the following website.
After registration you will be sent a login to your account. You will also be sent a unique PIN by email and SMS.
You are then ready to take your test.
My QR code is not working, what should I do?
If the QR code doesn’t work, then please visit: www.thehealthhub.com/registerlft
My test was rejected, what should I do?
Tests are rarely rejected. In most cases, this is because you have not followed the steps clearly as per the video.
If there is something that can be salvaged or rectified, our team will help you to do this. If our team are unable to verify what you have presented, then this cannot be accepted as a verified test. In such cases, you will need to either purchase another test, or find an alternative provider.
Please see the terms and conditions of your test provider for further information.
My test has not been verified for a long time?
In some cases, you may have not submitted all the information clearly. For example, you have not shown your blank test strip, or forgotten to show the result strip, or there is an error with the video etc.
Our team try their best to help you in these situations therefore the process may take longer than expected. Rest assured your test is always our highest priority.
My test is inconclusive, what should I do?
In extremely rare circumstances a test may show an inconclusive result. If you have done all the tests and your test is not giving any result, then this is a test that must be repeated. Unfortunately, it means that your swab result was unrecordable. If this is the case, we recommend trying an alternative test. Please contact us with evidence if this happens and we can try and help you with this.
If there is enough time, we are happy to send out another test kit to you.
My test certificate has missing information?
Our tests are conducted and certificates are provided with guidance for the UK government website for private providers. We will always include the minimum requirement. In some cases, we will add more than the minimum required to try and aid passengers, as often airlines and countries change their rules. It is important that you do your test in good time. Don’t do it too early, or too late. We do provide rapid turnaround time, therefore if you notice any mistakes or errors, please flag this up right away and a member of our team will help rectify this right away. Please allow enough time for this, as guidance for airlines, countries and airports change often.
It is up to you to ensure your information is correct.