Receiving & returning
your test.
Our COVID-19 at-home test kits are sent via DPD Tracked Courier.
Place and receive your order the next day via DPD*
Return your test to our lab via 1 of 3 options
View options*Order your testing kit before 3 pm (Monday to Friday) and have it delivered the next working day via DPD.
Saturday delivery option available at extra cost.
Returning your sample
- the options
Standard Shipping
Free Royal Mail
Tracked 24
A Royal Mail Tracked 24 returns label is included with every kit to return your sample to our laboratory using a Royal Mail priority post box.
Return Monday-Friday + Saturday AM
Express Shipping
DX Tracked Specimen
DX operates a national network of Sample Drop locations for COVID-19 test returns to laboratories. There are 55 points across the UK (some may require booking in advance).
Your sample will be collected from the drop box Monday to Friday and is transported to the lab overnight. Click here to find your nearest drop off location.
Read more on DXView DX Drop Box locations
Return Monday-Friday + Saturday AM
Drop at lab
Drop off to our lab
To ensure you receive your results as quickly as possible you can drop your sample off at the laboratory. You will have your results within 24-48 hours, 7 days a week.
Return 7 days a week
Results will be available within 24-48 hours of arrival at the lab (typically they are available within 12-18 hours). For drop off to lab and self arranged courier: if sample arrives before 11am results should be available same day.
When will I
receive my results?
This calculator gives a rough idea of when you will need to send off your test*
I need my results by...
*Some circumstances that are out of our control can effect this estimate. The timeframe predicted is an estimate only and could vary from customer to customer.
Our tests provide recognised certification for work & travel
Our secure HealthHub gives you full access to your results anywhere, anytime, right in the palm of your hand.